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If you're trying to access a premium database, you'll have to use the links from the Shoreline website or else it won't recognize your Shoreline information. For example, you can't just Google ProQuest and expect to get access; you must access it through the library's website.
Whether you're using Opera, Firefox, Chrome, Internet Explorer, Safari, or a different type of browser to access the internet, make sure it's the most recent version of that browser. To update your browser, go to the official website of that browser and choose the download like appropriate to your operating system. An operating system is the software framework of your computer such as Windows (Microsoft) or iOs (Mac). If you're using a mobile device, uninstall the browser app and reinstall it.